We are aware of the trust that you place in us. We therefore consider it our responsibility to protect your privacy. In this policy we will inform you which data we collect when you use our website, how we use your data and how we process your data in order to meet our commitments to you and to provide you with the service you expect.
This privacy policy concerns the services of HAY.nl. You need to be aware that HAY.nl is not responsible for privacy policies of other sites and sources. By using this website you accept this privacy policy.
HAY.nl respects the privacy of all users of its site and works to ensure that your personal data is protected when using our services.
HAY.nl process your personal data by making use of our services and/or because you provide these data to us yourself. Below you will find an overview of the personal data we process:
- First name and surname
- Gender (optional)
- Date of birth (optional)
- Address
- Telephone number
- E-mail address
- Information about your activities on our website
These data are used to meet our commitments to you. The data are stored on secured servers of HAY or on those of a third party. We will not combine these data with other personal data in our possession.
Purpose process personal data
HAY.nl processes your personal data for the following purposes:
- processing your payment;
- sending our newsletter and/or advertising brochure;
- to be able to call or email you if this is necessary to perform our services;
- notify you of changes to our services and products;
- offer you the possibility to create an account;
- to deliver goods and services to you.
Communication
When you send us e-mails or other messages, we may store your message. In some cases we will ask you for personal data relevant for the situation at hand. This will enable us to process your questions and answer your requests. The data are stored on protected servers of HAY or those of a third party. We will not combine these data with other personal data in our possession.
Cookies
HAY.nl uses cookies. Cookies are small text files that are stored in your browser when you visit and use our websites. These text files may contain information about your (previous) use of the websites and certain choices and settings you have made thereon. The use of cookies is safe. No personal information, such as a telephone number or an e-mail address, can be traced from cookies. So cookies cannot be used for e-mail and telemarketing campaigns.
HAY.nl uses the following types of cookies:
Most browsers have a standard option to disable cookies, but if not, you can configure your bowser in such a way that it will disable cookies or inform you when a cookie is sent. This might however lead to malfunctioning of some services on our and other websites.
Does HAY.nl collaborate with third parties?
Yes, HAY.nl cooperates with third parties (our Partners). These third parties (Sendcloud & Returnless) have access to data to simplify our shipping and return process.
Amendments
This privacy policy is drawn up for the use and possibilities on this site. Possible amendments and changes of this site, may lead to amendments in this privacy policy. We therefore recommend to regularly check this privacy policy.
Access to data
We offer all visitors the possibility to access, amend, or remove all personal data provided to us. If you wish to amend your data or be removed from our files, please contact us. Scroll down for our contact details.
How we secure personal data
HAY.nl takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your information is not properly secured or there is evidence of misuse, please contact our customer service or mail at info@hay-amsterdam.com.
Questions and feedback
We regularly check our compliance with this privacy policy. If you have any questions regarding this privacy policy, please contact us:
HAY.nl / HAY House Amsterdam B.V.
Spuistraat 281abc
1012 VR Amsterdam
02070599021
